Chirpstack discards data coming in over frequencies other than 868.x MHz

Hi all,
I have the following problem: we have built a chirpstack for a customer. The customer is testing some LoRa sensors on this chirpstack. The customer has noticed that the data coming in over the frequencies 867.x MHz are simply discarded by the chirpstack.

Has anyone had this problem before and know how to solve it?

Have you configured these extra channels within ChirpStack (chirpstack-network-server.toml or in case of v4 in one of the region_....toml files). If not, ChirpStack will indeed discard these uplinks as it can not covert the uplink frequency to channel number.

Hi brocaar,
thank you very much for your reply. You are completely right, I also found this approach and passed it on to our developers. Now the chirpstack also accepts data from other frequencies.