I have Tektelic Gateway and the device manufacturer gave me the AppEUI and the AppKey with regular Hex keys… the DevEUI is all zeros (0000000000000000). We get a JoinRequest but no join accept. The manufacturer usually connects their devices to a private LoRa gateway. Any ideas on how to get this device connected to our AppServer?
DevEUI must be unique and not be all zeroes. Ask manufacturer about it.
It is completely unacceptable that a manufacturer provides DevEUI of all 0000s. Makes me wonder what other corners were cut. Demand LoRaWAN certified devices.