Chirpstack-Ug65 Milesight- Dragino rs485 LB/LS Uplink issue

1

I am unable to get data in my chirpstack from the device , I have connected the Milesight UG65 gateway. I got “join” in my device events and nothing more

Docker compose up
| 2024-07-03T13:32:45.495458Z INFO chirpstack::gateway::backend::mqtt: Connecting to MQTT broker region_id=eu433 server_uri=tcp://mosquitto:1883 clean_session=false client_id=2e6e09e7cfba78e1
chirpstack-1 | 2024-07-03T13:32:45.495569Z INFO chirpstack::downlink: Setting up Class-B/C scheduler loop
chirpstack-1 | 2024-07-03T13:32:45.495593Z INFO chirpstack::downlink: Setting up multicast scheduler loop
chirpstack-1 | 2024-07-03T13:32:45.495605Z INFO chirpstack::api: Setting up API interface bind=0.0.0.0:8080
chirpstack-1 | 2024-07-03T13:32:45.495867Z INFO chirpstack::api::backend: Backend interfaces API interface is disabled
chirpstack-1 | 2024-07-03T13:32:45.495896Z INFO chirpstack::gateway::backend::mqtt: Starting MQTT event loop
chirpstack-1 | 2024-07-03T13:32:45.501420Z INFO chirpstack::gateway::backend::mqtt: Subscribing to gateway event topic region_id=eu433 event_topic=$share/chirpstack/eu433/gateway/+/event/+
mosquitto-1 | 1720013565: New connection from 172.18.0.7:35488 on port 1883.
mosquitto-1 | 1720013565: New client connected from 172.18.0.7:35488 as 2e6e09e7cfba78e1 (p5, c0, k30).
chirpstack-rest-api-1 | Starting ChirpStack REST API server
chirpstack-1 | 2024-07-03T13:32:45.935680Z INFO gRPC{uri=/api.InternalService/StreamDeviceFrames}: chirpstack::api: Finished processing request status=“200” latency=8.019187ms
chirpstack-gateway-bridge-1 | time=“2024-07-03T13:33:44.058108361Z” level=info msg=“integration/mqtt: subscribing to topic” qos=0 topic=“in865/gateway/24e124fffef8b9ae/command/#”
chirpstack-gateway-bridge-1 | time=“2024-07-03T13:33:44.058546064Z” level=warning msg=“[store] memorystore del: message 1 not found” module=mqtt
chirpstack-gateway-bridge-1 | time=“2024-07-03T13:33:44.059208165Z” level=info msg=“integration/mqtt: publishing state” gateway_id=24e124fffef8b9ae qos=0 state=conn topic=in865/gateway/24e124fffef8b9ae/state/conn
chirpstack-gateway-bridge-1 | time=“2024-07-03T13:33:46.231503564Z” level=info msg=“integration/mqtt: publishing event” event=stats qos=0 topic=in865/gateway/24e124fffef8b9ae/event/stats
chirpstack-1 | 2024-07-03T13:33:46.232033Z INFO chirpstack::gateway::backend::mqtt: Message received from gateway region_id=“in865” topic=in865/gateway/24e124fffef8b9ae/event/stats qos=AtMostOnce json=false
chirpstack-1 | 2024-07-03T13:33:46.235101Z INFO stats{gateway_id=24e124fffef8b9ae}: chirpstack::storage::gateway: Gateway partially updated gateway_id=24e124fffef8b9ae
chirpstack-1 | 2024-07-03T13:33:46.235237Z INFO stats{gateway_id=24e124fffef8b9ae}: chirpstack::storage::metrics: Metrics saved name=gw:24e124fffef8b9ae aggregation=HOUR
chirpstack-1 | 2024-07-03T13:33:46.235262Z INFO stats{gateway_id=24e124fffef8b9ae}: chirpstack::storage::metrics: Metrics saved name=gw:24e124fffef8b9ae aggregation=DAY
chirpstack-1 | 2024-07-03T13:33:46.235279Z INFO stats{gateway_id=24e124fffef8b9ae}: chirpstack::storage::metrics: Metrics saved name=gw:24e124fffef8b9ae aggregation=MONTH

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2

Seem mismatched regions.
In the log, I see eu433 while in the last photo, I see IN865.
Doublecheck the region.

4

Have you set the Milesight gateway to IN865?
Check step 4.

5

Yes I have set it but still cannot get uplinks

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6

I have the same problem when I use the LWN Simulator

Capture d’écran du 2024-07-02 22-35-35
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7

It’s weird yet there are plenty of people who have been able to send data, why don’t they help us?

8

thats the issue, the support team of Milesight is also not responding its been 8 hours .

9

I don’t know about you but when I use a docker on my chirpstack I have at least one JoinAccept:

chirpstack_frame
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10

Ok can you tell me how you configured the ug 65 ??? like using its tool software

11

or what you edited in chirpstack

12

ok I hope we can connect some times

13

I don’t use a real gateway, I use a virtual gateway instead, and I created it on the LoRaWAN simulator

14

what changes did you made in chirpstack, I also use docker

15

Nothing special I just launched the docker using the command: docker compose; and it shows me that

16

Ok its for the UG 65 , I guess the issue lies from the Gate config and also chirpstack config…
For your case try checking the regions if your regions are correct it will send an uplink , go to chirpstack.toml

17

@brocaar Sir please help me