Gateway doesn't forward to application

Hello.

We are using docker images with default configuration.
A customer with a Winext gateway is having random problems with data packets: they are shown in “gateway live lorawan frames view” but not in “device data view”. He ensures that is sending correct packages all time.

Do you know how can I debug it?

Thanks!

The problem was because of the http integration. It failed and the frame wasn’t forwarded to the application window.