Gateway never seen , but operational with lorawan frames

hi
i’ve seen a few posts about this issue but not a working solution.

Gateway is operational, with live lorawan frames. But is showing as Never Seen

I’ve check that GW time is current, i check that gw dev eui is exact.

Yet it remains Never Seen

any suggestions?

image

image

1 Like

How are the gateways connected?
Basic station or packet forwarder?
Any difference in config stat intervals on the gateways?

1 Like

why is my gateway still displaying last seen - never.

The last seen is driven by the (normally) regular stats that the gateway is sending. If this has been disabled, then the last seen will never be updated.

1 Like

thank you i will verify GW has this enabled!

Hi,
Please also check this: https://forum.chirpstack.io/t/migration-to-chirpstack-gateway-bridge-4-ok-for-mtcap-but-fail-with-mtcdt/16070/8
I had this problem with old USB card from Multitech.

1 Like

thanks indeed this is only happening to an older GW that seems to have other issues. we removed it from Service.