Getting conn, stats, and uplinks but gateways still offline

Our server running chirpstack was taken down for maintenance and gateways have been unable to connect ever since. Gateways are receiving uplinks, but the webapp shows gateways in an offline state and does not update the lora frame logs. No config files have been changed and no changes to the network.

Steps taken:

  • verify chirpstack, chirpstack-gateway-bridge, mosquitto, redis, postgres, chirpstack-rest-api are running on server with no errors in logs
  • grep gateway-bridge logs on server for conn and up messages
  • reset gateways, packet forwarder, etc

Does anyone have advice on how to reconnect chirpstack and the gateway bridge?


Have you subscribed to the MQTT broker to validate that gateway data is being published?

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