How to solve the problem of 'ChirpStack site not loading'?

Hello, the ChirpStack site cannot be reached as shown in the screenshot attached. We think that this problem is due to the ChirpStack server being down. We have already checked that the site is not blocked by the firewall. Thank you.

do you have it forwarding to the wrong host, ports blocked when i scanned it fwiw

Thank you for your reply.
What should I put for ‘IP Address’ and ‘Port’ in the link you posted above?

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