Issues with new v4 instance

I’ve configured a new latest v4 docker instance to which I have a gateway with gateway-bridge v4.0.11 . I’m unable to see any live Lorawan frames come in on the gateway but I am seeing that the application is picking them up, in the logs.

chirpstack_1 | 2024-04-26T20:38:30.911144Z INFO chirpstack::gateway::backend::mqtt: Message received from gateway region_id=“eu868” topic=eu868/gateway/1111111111111111/event/up qos=AtMostOnce json=false
chirpstack_1 | 2024-04-26T20:38:30.913999Z ERROR chirpstack::uplink: Deduplication error error=Deduplication put and get lock: Broken pipe (os error 32)
chirpstack_1 | 2024-04-26T20:38:31.080778Z DEBUG gRPC{uri=/api.InternalService/StreamGatewayFrames}: chirpstack::api: Started processing request
chirpstack_1 | 2024-04-26T20:38:31.082405Z INFO gRPC{uri=/api.InternalService/StreamGatewayFrames}: chirpstack::api: Finished processing request status=“200” latency=1.644035ms
chirpstack_1 | 2024-04-26T20:38:31.085229Z ERROR chirpstack::api: Log request error error=Broken pipe (os error 32)
chirpstack_1 | 2024-04-26T20:38:31.085389Z ERROR chirpstack::api::internal: Reading frame-log returned error: XREAD frame stream
chirpstack_1 | 2024-04-26T20:38:31.159403Z DEBUG gRPC{uri=/api.InternalService/StreamGatewayFrames}: chirpstack::api: Started processing request
chirpstack_1 | 2024-04-26T20:38:31.160983Z INFO gRPC{uri=/api.InternalService/StreamGatewayFrames}: chirpstack::api: Finished processing request status=“200” latency=1.634261ms
chirpstack_1 | 2024-04-26T20:38:31.163553Z ERROR chirpstack::api: Log request error error=Broken pipe (os error 32)

Those logs mostly show API requests.

The broken pipe is concerning, I would verify your connectivity between services.

API is working working just fine:

What else could it be?

May be you have a proxy in between?
Then you need to proxy the grpc traffic.
You can search for “nginx” in this forum.

This issue was resolved. The Redis server was using TLS, but the server was not configured using rediss://.... (note the double ss), because of this ChirpStack could not connect to Redis which caused API calls to fail…