LoRa board shown inactive in Application Server Dashboard

ChirpStack Application Server
1

Hi all!
I have configured a gateway (RAK2245) to the Chirpstack Application Server. It appears active in the dashboard as well as in the “Gateways” panel. I have joined the server with a LoRa E5 Dev Board. I receive the LoRaWAN Frames and can see the device data as well when I join and send messages from the board. However, for some reason is not shown as “active” in the Application Server Dashboard. It only shows as “active a few seconds ago” e.g. in the Applications/Devices panel.
Does anyone know why this might be the case that I cannot see it active in the Dashboard? I would really appreciate your input.

Application Server Dashboard (Inactive Device, Active Gateway):

Screen Shot 2022-02-09 at 12.12.22 PM
Screen Shot 2022-02-09 at 12.12.22 PM1068×540 50 KB

Note: I wanted to post more pictures of the LoRaWAN Frames and Device data which are active and can be seen perfectly fine, but the forum only allowed me to post one single attachment.

Thank you!

2

The device active / inactive status is driven by the uplink interval that you have configured in the device-profile. Devices that are sending uplinks within the configured interval are considered active.

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