No device appears in dashboard

ChirpStack Application Server
1

Hi,

I use ChirpStack in a docker container with a custom configuration behind an nginx:

version: "3"

services:
  chirpstack-network-server:
    image: chirpstack/chirpstack-network-server:3
    volumes:
      - ./configuration/chirpstack-network-server:/etc/chirpstack-network-server
    depends_on:
      - postgresql
      - mosquitto

  chirpstack-application-server:
    image: chirpstack/chirpstack-application-server:3
    ports:
      - 8500:8080
    volumes:
      - ./configuration/chirpstack-application-server:/etc/chirpstack-application-server
    depends_on:
      - chirpstack-network-server

  chirpstack-gateway-bridge:
    image: chirpstack/chirpstack-gateway-bridge:3
    ports:
      - 8570:1700/udp
    volumes:
      - ./configuration/chirpstack-gateway-bridge:/etc/chirpstack-gateway-bridge
    depends_on: 
      - mosquitto

  postgresql:
    image: postgres:9.6-alpine
    environment:
      - POSTGRES_PASSWORD=root
    volumes:
      - ./configuration/postgresql/initdb:/docker-entrypoint-initdb.d
      - postgresqldata:/var/lib/postgresql/data

  redis:
    image: redis:5-alpine
    volumes:
      - redisdata:/data

  mosquitto:
    image: eclipse-mosquitto:2
    ports:
      - 8583:1883
    volumes: 
      - ./configuration/eclipse-mosquitto/mosquitto.conf:/mosquitto/config/mosquitto.conf

volumes:
  postgresqldata:
  redisdata:

I have tested a gateway and a device with TTI and migrate it to my ChirpStack instance:

image
image832×653 40.8 KB

image
image775×321 18.9 KB

The gateway is online and the status is refreshed every 30 seconds.

But my device doesn´t come online:

image
image1401×331 18 KB

And I receive some messages after the device has successfully joined:

chirpstack-gateway-bridge_1      | time="2022-03-18T19:13:44.582233906Z" level=info msg="integration/mqtt: publishing event" event=stats qos=0 stats_id=48b68c05-ad1a-4ecc-b90d-1008164b1683 topic=gateway/a840411ee8744150/event/stats
chirpstack-network-server_1      | time="2022-03-18T19:13:44.587361412Z" level=info msg="gateway/mqtt: gateway stats packet received" gateway_id=a840411ee8744150 stats_id=48b68c05-ad1a-4ecc-b90d-1008164b1683
chirpstack-network-server_1      | time="2022-03-18T19:13:44.589702988Z" level=info msg="storage: gateway state updated" ctx_id=48b68c05-ad1a-4ecc-b90d-1008164b1683 gateway_id=a840411ee8744150
chirpstack-application-server_1  | time="2022-03-18T19:13:44.595523288Z" level=info msg="gateway updated" ctx_id=278a87e1-0c94-42db-8f34-37e52882a6d9 id=a840411ee8744150 name=LG308-Zuhause
chirpstack-application-server_1  | time="2022-03-18T19:13:44.598611476Z" level=info msg="metrics saved" aggregation="[MINUTE HOUR DAY MONTH]" ctx_id=278a87e1-0c94-42db-8f34-37e52882a6d9 name="gw:a840411ee8744150"
chirpstack-application-server_1  | time="2022-03-18T19:13:44.598694355Z" level=info msg="finished unary call with code OK" ctx_id=278a87e1-0c94-42db-8f34-37e52882a6d9 grpc.code=OK grpc.method=HandleGatewayStats grpc.service=as.ApplicationServerService grpc.start_time="2022-03-18T19:13:44Z" grpc.time_ms=7.362 peer.address="172.18.0.6:35974" span.kind=server system=grpc
chirpstack-network-server_1      | time="2022-03-18T19:13:44.599086149Z" level=info msg="finished client unary call" ctx_id=48b68c05-ad1a-4ecc-b90d-1008164b1683 grpc.code=OK grpc.ctx_id=278a87e1-0c94-42db-8f34-37e52882a6d9 grpc.duration=8.225065ms grpc.method=HandleGatewayStats grpc.service=as.ApplicationServerService span.kind=client system=grpc
chirpstack-network-server_1      | time="2022-03-18T19:13:53.905717946Z" level=info msg="gateway/mqtt: uplink frame received" gateway_id=a840411ee8744150 uplink_id=354ce17b-defe-474d-80a7-f5c9e7f1bd21
chirpstack-gateway-bridge_1      | time="2022-03-18T19:13:53.904901147Z" level=info msg="integration/mqtt: publishing event" event=up qos=0 topic=gateway/a840411ee8744150/event/up uplink_id=354ce17b-defe-474d-80a7-f5c9e7f1bd21
chirpstack-network-server_1      | time="2022-03-18T19:13:54.107449541Z" level=info msg="uplink: frame(s) collected" ctx_id=10602ab9-d2d0-48d6-aaa5-e63dd181271d mtype=JoinRequest uplink_ids="[354ce17b-defe-474d-80a7-f5c9e7f1bd21]"
chirpstack-application-server_1  | time="2022-03-18T19:13:54.113466364Z" level=info msg="backend/joinserver: request received" message_type=JoinReq receiver_id=0000000000000000 sender_id=000000 transaction_id=3036646325
chirpstack-application-server_1  | time="2022-03-18T19:13:54.115570881Z" level=info msg="device-keys updated" ctx_id="<nil>" dev_eui=4e4e4d5947314643
chirpstack-application-server_1  | time="2022-03-18T19:13:54.115626577Z" level=info msg="backend/joinserver: sending response" dev_eui=4e4e4d5947314643 message_type=JoinAns receiver_id=000000 result_code=Success sender_id=0000000000000000 transaction_id=3036646325
chirpstack-network-server_1      | time="2022-03-18T19:13:54.116148858Z" level=info msg="lorawan/backend: finished backend api call" message_type=JoinReq protocol_version=1.0 receiver_id=0000000000000000 result_code=Success sender_id=000000 transaction_id=3036646325
chirpstack-network-server_1      | time="2022-03-18T19:13:54.116292599Z" level=info msg="sent uplink meta-data to network-controller" ctx_id=10602ab9-d2d0-48d6-aaa5-e63dd181271d dev_eui=4e4e4d5947314643
chirpstack-network-server_1      | time="2022-03-18T19:13:54.116899333Z" level=info msg="device-queue flushed" ctx_id=10602ab9-d2d0-48d6-aaa5-e63dd181271d dev_eui=4e4e4d5947314643
chirpstack-network-server_1      | time="2022-03-18T19:13:54.117419467Z" level=info msg="device-session saved" ctx_id=10602ab9-d2d0-48d6-aaa5-e63dd181271d dev_addr=00b6fcd6 dev_eui=4e4e4d5947314643
chirpstack-network-server_1      | time="2022-03-18T19:13:54.118619309Z" level=info msg="device-activation created" ctx_id=10602ab9-d2d0-48d6-aaa5-e63dd181271d dev_eui=4e4e4d5947314643 id=24
chirpstack-network-server_1      | time="2022-03-18T19:13:54.119414151Z" level=info msg="device updated" ctx_id=10602ab9-d2d0-48d6-aaa5-e63dd181271d dev_eui=4e4e4d5947314643
chirpstack-network-server_1      | time="2022-03-18T19:13:54.119546906Z" level=info msg="gateway/mqtt: publishing gateway command" command=down downlink_id=10602ab9-d2d0-48d6-aaa5-e63dd181271d gateway_id=a840411ee8744150 qos=0 topic=gateway/a840411ee8744150/command/down
chirpstack-network-server_1      | time="2022-03-18T19:13:54.119794629Z" level=info msg="storage: downlink-frame saved" ctx_id=10602ab9-d2d0-48d6-aaa5-e63dd181271d token=55725
chirpstack-gateway-bridge_1      | time="2022-03-18T19:13:54.120050055Z" level=info msg="integration/mqtt: downlink frame received" downlink_id=10602ab9-d2d0-48d6-aaa5-e63dd181271d gateway_id=a840411ee8744150
chirpstack-gateway-bridge_1      | time="2022-03-18T19:13:54.139655968Z" level=info msg="integration/mqtt: publishing event" downlink_id=10602ab9-d2d0-48d6-aaa5-e63dd181271d event=ack qos=0 topic=gateway/a840411ee8744150/event/ack
chirpstack-network-server_1      | time="2022-03-18T19:13:54.140941163Z" level=info msg="backend/gateway: downlink tx acknowledgement received" downlink_id=10602ab9-d2d0-48d6-aaa5-e63dd181271d gateway_id=a840411ee8744150
chirpstack-network-server_1      | time="2022-03-18T19:13:54.142985478Z" level=info msg="sent downlink meta-data to network-controller" ctx_id=10602ab9-d2d0-48d6-aaa5-e63dd181271d
redis_1                          | 1:M 18 Mar 2022 19:14:01.063 * 100 changes in 300 seconds. Saving...
redis_1                          | 1:M 18 Mar 2022 19:14:01.065 * Background saving started by pid 12
redis_1                          | 12:C 18 Mar 2022 19:14:01.072 * DB saved on disk
redis_1                          | 12:C 18 Mar 2022 19:14:01.072 * RDB: 0 MB of memory used by copy-on-write
redis_1                          | 1:M 18 Mar 2022 19:14:01.166 * Background saving terminated with success
chirpstack-gateway-bridge_1      | time="2022-03-18T19:14:14.592642647Z" level=info msg="integration/mqtt: publishing event" event=stats qos=0 stats_id=588e38bb-a76f-44ef-b472-260f2b83fdf5 topic=gateway/a840411ee8744150/event/stats
chirpstack-network-server_1      | time="2022-03-18T19:14:14.59359207Z" level=info msg="gateway/mqtt: gateway stats packet received" gateway_id=a840411ee8744150 stats_id=588e38bb-a76f-44ef-b472-260f2b83fdf5
chirpstack-network-server_1      | time="2022-03-18T19:14:14.594781651Z" level=info msg="storage: gateway state updated" ctx_id=588e38bb-a76f-44ef-b472-260f2b83fdf5 gateway_id=a840411ee8744150
chirpstack-application-server_1  | time="2022-03-18T19:14:14.609602279Z" level=info msg="gateway updated" ctx_id=9f6bfc37-e707-4ec6-9e08-828ff762a38b id=a840411ee8744150 name=LG308-Zuhause
chirpstack-application-server_1  | time="2022-03-18T19:14:14.612525533Z" level=info msg="metrics saved" aggregation="[MINUTE HOUR DAY MONTH]" ctx_id=9f6bfc37-e707-4ec6-9e08-828ff762a38b name="gw:a840411ee8744150"
chirpstack-application-server_1  | time="2022-03-18T19:14:14.612608114Z" level=info msg="finished unary call with code OK" ctx_id=9f6bfc37-e707-4ec6-9e08-828ff762a38b grpc.code=OK grpc.method=HandleGatewayStats grpc.service=as.ApplicationServerService grpc.start_time="2022-03-18T19:14:14Z" grpc.time_ms=15.173 peer.address="172.18.0.6:35974" span.kind=server system=grpc
chirpstack-network-server_1      | time="2022-03-18T19:14:14.612985834Z" level=info msg="finished client unary call" ctx_id=588e38bb-a76f-44ef-b472-260f2b83fdf5 grpc.code=OK grpc.ctx_id=9f6bfc37-e707-4ec6-9e08-828ff762a38b grpc.duration=16.012737ms grpc.method=HandleGatewayStats grpc.service=as.ApplicationServerService span.kind=client system=grpc

So the gateway is sending something to ChirpStack, but it seems that ChirpStack does not work with these informations.

What is wrong here?

2

This post can get closed.

3

Hello Kampi.

What was the solution to the problem?
Can I write you a private message?

4

The “problem” was that my device hasn´t sent a message. It only has joined the network. After sending a message the device appears in the dashboard.