No Device Data, but LORAWAN Frame exist

dear Broocar, i have problem connecting with the device, i had installed Chirpstack from default installation docker. I cant receive any message from device, but i can receive information about device and connection in LORAWAN FRAME.

i used to be my friend server, it’s work well with the same code with my ESP32 w Lora

maybe, i miss something in the installation configuration?
Thank you

with my friend server

Hi, I think you need to update your redis-server. At least Redis 5.0.0 is required. I suggest go through the following to install. https://computingforgeeks.com/how-to-install-redis-on-ubuntu-debian/
I hope it works.