Not connected websocket api

Alexander_Otalora_Ro · August 13, 2021, 3:30pm

can you help me please, i dont know what is the error… thanks

eugenev · August 16, 2021, 4:00pm

I observing the same issue after chirpstack upgrade to the latest version

brocaar · August 17, 2021, 8:47am

Please see the release notes. You have to make sure that you have Redis 5+ installed.

jjanderson · August 18, 2021, 2:33pm

Make sure you are using either the IP address (or at least try that if connected via domain name) of the application server or have properly configured your FQDN or reverse proxy… This often happens if your application server is not on a proper SSL configuration…

eugenev · August 18, 2021, 7:31pm

Yes, after I install the Redis 5+ version. issue is gone. Thank You.

JL-EU · September 12, 2021, 4:06pm

I get the same error with redis V6.2.5 as well as on V3.2
chirpstack-gateway-bridge_3.13.1_linux_armv6.deb
chirpstack-network-server_3.15.0_linux_armv6.deb
chirpstack-network-server_3.15.0_linux_armv6.deb
on a Raspberrypi Zero “Raspbian GNU/Linux 9 (stretch)”

JL-EU · September 12, 2021, 7:48pm

I installed redis v5.0.13 but still get the error “Not connected to Websocket API”.
Checking the log from the application-server I see:

level=error msg=“get event-log for device error” error=“redis stream error: ERR unknown command ‘xread’”

JL-EU · September 13, 2021, 4:24pm

I see the same issue reported in Miscommunication with Redis server - #4 by Hiwa so this ticket can be closed.