I’m having problems connecting my devices to the NS. They are sending JoinRequests, but there is no JoinAccept follow-up.
I have inputted the correct keys many times, and re-adding the sensor does not fix the issue. We cannot even determine the issue since I cannot see anything in the Device Data tab (which is where the troubleshooting guide points to). All I see is an unending spinning circle.
My gateway is fine, it’s a Tektelic Micro running the Tektelic Packet Forwarder. My sensor is also a Tektelic Home sensor, and it is able to connect to other NS.
Any ideas on how to proceed?