No device join when using chirpstack and lwn simulator

Hello everyone, I am new to Chirpstack and I have difficulty joining my device’s network to the network. I still have the word “Never seen” in my dashboard, even though my gateway is activated. I’m a bit lost I don’t know what to do, it would be nice if you could help me

I see you already asked this question in LWN Simulator and Chirpstack.